Terms and Conditions
Welcome to Asal Bee, an online honey store located in Dearborn, MI 48126. By accessing and using our website (https://asalbee.com/) and placing an order with us, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
Acceptance of Terms: By accessing our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any of the terms stated herein, please do not use our website or make any purchases from us.
Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of such information, and we reserve the right to modify, update, or remove any product information on our website without prior notice. All products displayed on our website are subject to availability, and we cannot guarantee that all products will be in stock at all times. In the event that a product is unavailable after you have placed an order, we will notify you and offer you a refund or a substitute product of similar value.
Pricing and Payment: All prices listed on our website are in US dollars and are subject to change without notice. We strive to ensure that all prices are accurate; however, errors may occur. In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed at the incorrect price, even after we have confirmed your order. Payment for your order can be made through the payment methods available on our website, including credit cards and other electronic payment options. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you have chosen.
Shipping and Delivery: We currently offer shipping within the United States only. Shipping fees and estimated delivery times will be calculated and displayed during the checkout process. We strive to process and ship all orders in a timely manner, but we cannot guarantee specific delivery dates or times, as these may be subject to factors beyond our control, such as weather conditions and shipping carrier delays. Risk of loss and title for products purchased from our website pass to you upon delivery of the products to the shipping carrier. If a product is damaged or lost during shipping, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.
Returns and Refunds: We take pride in the quality of our products and want you to be satisfied with your purchase. If you are not satisfied with a product you have received from us, please contact us within 7 days of receiving the product to request a return or refund. We may require you to provide evidence of the issue with the product, such as photographs or a detailed description. If a return or refund is approved, you may be responsible for the cost of return shipping, and we reserve the right to charge a restocking fee. Refunds will be processed in the original form of payment used for the purchase, and we strive to process refunds as quickly as possible, but it may take several business days for the refund to be reflected in your account.